To remove the controversy on the concerns of receipt of the iPhone 4, Apple and its CEO have found a solution: to affirm that all smartphones have suffered a loss of reception bars when they are kept on hand to somehow. For Apple, the controversy surrounding his new phone, called the U.S. of "Antennagate" is in fact more of fashion design mobile phones that the iPhone 4 itself. "We're not perfect, the phones are not perfect," Steve Jobs defended himself Friday night.
To support his theory, since Apple has put together a special page on its website in which we see in videos BlackBerry Bold 9700 HTC Droid Eris, the Samsung Omnia and iPhone 3G II lose reception bars when they are kept on hand. The external antenna on the iPhone 4, which is more easily disturbed by contact with skin, aggravate anything.But the methodology of these tests has not been disclosed.
These denials have triggered this weekend the wrath of Apple's competitors, even though no one has accused him of cheating. "RIM's attempt to lead in a crisis that Apple is responsible is unacceptable," responded vehemently CEOs of the Canadian group. The maker of BlackBerry explains willfully "avoided designs such as the one used by Apple for its iPhone 4 and [their] favor innovative designs that reduce the risk of dropped calls" in areas poorly covered.
The other reactions are in proportion. Bullied to a video of Apple, Samsung said that the antenna's Omnia II is located in the center of the device, which reduces the risk of disruption and allows him to deny any reception problems.HTC, meanwhile, opposes a series of numbers to assert that the complaints related to the reception quality is much lower than those recorded on the iPhone 4. Arranged by Apple, Nokia boasts of his expertise since "decades". "If there is conflict, we give priority to the performance of the antenna on the physical design," says the Finnish group.
Apple is visiting his secret chambers
This burst of feedback sounds like a revenge of historical manufacturers of mobile phones. Faced with a newcomer today although cumbersome, they underline the block and amateurish errors. According to Bloomberg, the head of antennas at Apple, Ruben Cabarello, had warned his superiors of the risks posed by the design of the iPhone 4 on the quality of reception. But Apple would have remained riveted on this design.Since the article has been publicly described as "shit box" by Steve Jobs, who had assured discovered until recently.
Engaged in a war of communications, Steve Jobs was still "deeply sorry" for its customers who encountered problems, but mainly wanted to give assurances of the seriousness of his team, explaining that the iPhone has had four "the most advanced antenna ever seen. Usually so secretive, the company partially opened to the press its laboratories. In all, the group claimed to have spent over 100 million dollars to develop its campus in California seventeen rooms experimental mobile reception, staffed by top scientists.
This controversy, which affects the image of the brand, does not yet spread on sales.Apple has been three million iPhone 4 in three weeks and financial analysts have revised downward their forecasts nor nor their notes on the action. While minimizing the problems, Apple has still decided to offer up to the end of September to all customers, protective shells, which suppress the plastic skin contact. This measure was estimated at fifty million dollars. "[Our] customers do not need to put their BlackBerry in a holster to maintain good connectivity," joked RIM.